Keeping you on air during these challenging times is our priority.

Our online store is open for business 24/7. However, due to COVID-19 restrictions, there may be delays in delivering your orders. If your order is being shipped to a business address, please consider whether this business currently has reduced operating hours in which to accept deliveries.

To find out if your location is affected, contact our Customer Service Team at 1-800-633-4667.


Free Shipping

If you're a Cochlear Family member, you will receive free shipping on all online orders over $50 (U.S.), and we will deliver your orders to you.*

Not a Cochlear Family member? Join Cochlear Family here and be sure to activate your Cochlear Store account upon registration completed.


Terms & Conditions

* Select one of the following shipping methods during checkout:

(1) 5 - 7 business days (Ground) FREE

(2) 3 - 5 business days (Ground) FREE

Free shipping is valid on orders over $50, only where ground shipping is available and shipped to single U.S address after promotions and discounts are applied.

Taxes do not qualify toward the minimum purchase requirement.

Offer and delivery times are subject to change without notice.

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