COVID-19 UPDATE: Our online store is open! Please note that some locations are experiencing delivery delays. Find out more.


Keeping you on air during these challenging times is our priority.

Our online store is open for business 24/7. However, due to COVID-19 restrictions, there may be delays in delivering your order. If your order is being shipped to a business address, please consider whether this business currently has reduced operating hours in which to accept deliveries.

To find out if your location is affected, contact our Customer Service Team on +44 (0) 1932 263 640

Free Shipping

If you’re a Cochlear Family member and have a Cochlear Account, you will receive free shipping on all online orders, and we will deliver your orders to you.

Don't have a Cochlear Account? Register here, be sure to select the Cochlear Family option, and we will deliver your essential needs to you.

Offer and delivery times are subject to change without notice. If you want to learn more about joining Cochlear Family click here.